Privacy policy

Last updated on 29-May-2024
Effective date May 29-2024

This Privacy Policy describes the policies of SUNLUX Pergolas, 202 ZAE Wolser A, Bettembourg L-3225, Luxembourg, email: contact@pergolas-sunlux.lu, telephone: 352 276 840 200 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.pergolas-sunlux.lu ). (the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service.

We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after the revised Policy is posted on the Service and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you consult this page periodically.

1. Information we collect :

   We will collect and process the following personal information about you:

   1. Name
   2. Email
   3. Information about your pergola project

2. Keeping your information :

   We will keep your personal information with us for 90 days to 2 years after user accounts become inactive or as long as necessary to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record keeping/reporting in accordance with applicable laws or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which does not identify you (directly or indirectly), may be kept indefinitely.

3. Your rights :

   Depending on the applicable law, you may have the right to access and rectify or erase your personal data or to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (port) your personal information to another entity, to withdraw any consent you have provided to us to process your data, a right to lodge a complaint with a statutory authority and other relevant rights under applicable laws. To exercise this right, please write to us at contact@pergolas-sunlux.lu. We will respond to your request in accordance with applicable laws.

   You can unsubscribe from direct marketing communications or profiling we carry out for marketing purposes by writing to us at contact@pergolas-sunlux.lu.

   Please note that if you do not allow us to collect or process the required personal information or withdraw consent to process the same for the required purposes, you may not be able to access or use the services for which your information was required.

4. Cookies Etc.

   To find out more about how we use these tracking technologies and your choices in relation to them, please see our Cookie Policy.

5. Safety :

   The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of the information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

6. Complaints / Data Protection Officer :

   If you have any questions or concerns about the processing of your information that is available to us, you can send an e-mail to our Data Protection Officer at SUNLUX Pergolas, 202 ZAE Wolser A, email: contact@pergolas-sunlux.lu. We will handle your concerns in accordance with applicable laws.

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